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 Privacy Statement

Our Commit​​ment

Dubai Government is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on our websites.

The handling of all personal information by Dubai Government departments and entities is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with the government electronically.

Collection and Use of Online Information

When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions with government organizations involving credit cards, government systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

Collection of IP Addresses

Our web server automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.

Use of Cookies 

Some Dubai Government Web sites use cookies. Cookies are generally used to make it more convenient for users to move around our Web sites. If you choose, they may be used to 'remember' your password and make it easier and faster to log-in to certain sites. These types of cookies need to be stored on your computer's hard drive. Cookies used by the government are encrypted to make the information in cookies unreadable to anyone except the government department with which you are dealing.

Protection of Personal Information

Your personal information is available only to the government employees who have a need to know it. It will not be available for public inspection without your consent. Also, no site user information will be shared, sold, or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide Dubai Government services consistent with your interactions with our site.

Site Security

As a condition to your use of this Web Site, you agree that you will not take any action intended to: (i) access data that is not intended for you; (ii) invade the privacy of, obtain the identity of, or obtain any personal information about any Land Department customer or user of this Web Site; (iii) probe, scan or test the vulnerability of this Web Site or the Land Department network or breach security or authentication measures without proper authorization; (iv) attempt to interfere with service to any user, host or network or otherwise attempt to disrupt our business, including, without limitation, via means of submitting a virus to this Web Site, overloading, "flooding," "spamming," "mail bombing" or "crashing"; or (v) send unsolicited mail, including promotions and/or advertising of products and services. Violations of system or network security may result in civil or criminal liability. Land Department reserves the right to investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Web Site or any activity being conducted on this Web Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Web Site other than the search engine and search agents available from Land Department on this Web Site and other than generally available third party web browsers.

Important Notice

Some of our Web sites link to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside Web site, you are leaving a Dubai Government Web site and our information management policies no longer apply.​​

Happiness Measure