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As individuals, all the departments are required to play a positive role towards the environment at which they work. In particular, the departments can lead an orientation to have their personnel reactive to the environment-related matters. For instance, such personnel may add to the effectiveness of rational use of power, garbage recycling or improvement of the healthy ambience of work. All these issues and the like can greatly contribute to the preservation of the environment if the personnel of each department are well-oriented.

On the other hand, there is a moral commitment on the departments and establishments towards the community in which they work. No matter whether these institutions are commercial or non-profit or governmental bodies. These institutions owe the individuals whole community because these individuals are one of the main raisons d’etre of these establishments and their development and successes. Therefore, it is a must that they are to participate in the societal development in the form they find suitable as far as their convictions and the priorities. Such responsibility, including its form and volume, is defined after the management and personnel of a given establishment determine the nature of the participation. The same is different from an establishment to another.

Some establishments can give donations to the charities, or support the educational process and schools. Some may concentrate on combating the spread of unemployment, for instance. The Dubai Land Department has started, some years back, the community service. It has commenced this through attention to family. It has concentrated on orientation of its personnel on the family issues, conjugal relationships and educational matters. It has held training courses to upgrade the awareness of the personnel to deal with themselves and with their families members. These courses are free of charge. All can join. In deed, these courses have been remarkably welcomed and attended. It seems that there is a void for that. The Department has bridged a big gap in favour of the community. The community service is expected to have more muscle in that a specialized administrative unit has been formed so as to help in development of the community.

Tasks of Community Service

  • To co-ordinate with the institutions concerned with the community service, including the agencies, individuals, groups, societies, public or private bodies, and the temporary or permanent programmes working in the field of the community support in order to reach specific goals.
  • To study the resources of the community service inside and outside the Department. This covers the financial, human, service or informational aspects.
  • To supervise the activities related to the community service inside or outside the Department.
  • To represent the Department at the events related to the community service.
  • To apply the standards of health and safety at the Department through the internal work or in co-ordination with the concerned parties from outside the Department.
  • To apply the standards of preservation of the internal and external environment at the Department through the internal work or in co-ordination with the concerned parties from outside the Department.


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