Dubai Land Department
Dubai Land Department (DLD) was found in May 1960 to establish the most prominent real estate sector in the Middle East and in the world.
DLD provides outstanding services to all its customers whilst developing the necessary legislation to propel the real estate sector in Dubai, organizing and promoting real estate investment, and spreading industry knowledge. DLD seeks regional and worldwide innovation in real estate with the aid of its active organizations that include: Real Estate Regulatory Agency, the regulatory arm, Real Estate Investment Management & Promotion Center, the investment arm, Dubai Real Estate Institute, the educational arm, and Rental Dispute Center, the judicial arm.
The department's latest achievement is the launch of the "Investment Map" and the "E-mart", the smart property marketplace.
Dubai Land Department in a Nuthsell:
Dubai Land Department (DLD) was formerly known in the 1950s as the Land Registry Department and was the first entity to handle properties and ownership affairs until HH Sheikh Rashid bin Saeed Al Maktoum - one of the founding fathers of the construction of the UAE and its Union rules - established the Land Affairs Commission granting it the authority to document and audit certificates, examine and map properties.
His Highness Sheikh Rashid bin Saeed Al Maktoum; a veteran and a man known for his expertise and his insightful policy, issued the Land and Property Department establishment papers in January 23, 1960, which turned out to be the founder of the most important real estate sector in the Middle East and in the world.
Dubai Land Department falls under the Executive Council of Dubai's umbrella, headed by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, and that endeavors to provide a range of real estate-related services, the most prominent of which are documenting property sale and purchase, issuing real estate ownership, organizing and promoting investment as well as spreading knowledge and culture pertaining to a well-trained and qualified national cadre in the real estate sector. The department strives to provide the best services to its clients and to facilitate customer's transactions, a culture inspired by the competitive and productive vision set by the Emirates 2021 plan.
In 2013, His Highness Sheikh Mohammed bin Rashid Al Maktoum issued Law No. (7) 2013 defining the Dubai Land Department's objectives as the government entity responsible for the registration, organization and promotion of real-estate investments in Dubai. The Law aims to provide an attractive environment for investment by implementing international standards, in order to enhance the development and growth of this vital sector given its prominent position to the local economy.
Dubai Land Department seeks to achieve the objectives of the Dubai Government's strategy in the real-estate sector, improve land registration procedures according to the latest international systems and practices in the real-estate sector, aligned with a framework of strategic objectives to plan and develop an integrated strategy to enhance real-estate industry in Dubai. The strategy will also help to improve the sector's control and monitoring competency, oversee and develop its leasing regulations, and encourage investments by establishing appropriate environments to promote the role of real-estate in Dubai's comprehensive development plan.
Vision & Mission:
Dubai Land Department seeks to transform Dubai into the number one real estate destination in the world in terms of innovation, trust and happiness. Pursuant to this ambitious vision, DLD is providing an innovative and sustainable real estate environment that has turned Dubai into the happiest city through its smart services, which would provide open access to investors anytime, anywhere. DLD also employs all financial, human and professional resources to reach its strategic objectives. The department has made major tangible achievements to the real estate sector thanks to the development, promulgation and implementation of clear, transparent and integrated real estate laws that help to protect the rights of real estate investors, as well as those of all related parties.
"To position Dubai as the world's premier real estate destination and a byword for innovation, trust and happiness."
To create an innovative and sustainable real estate environment that will promote Dubai as the world's happiest city through:
- Smart services
- Professional human and financial resources
- Integrated real estate legislation
The efforts deployed by Dubai Land Department are not limited, and go in line with the desire to achieve excellence in all its operations, which is its prime concern. This is reflected in the continuous upgrading of its application standards, and keeping up with the latest global developments in the real estate sector. To this end, the department continuously signs agreements and corporate partnerships with prestigious international institutions and organizations.
In 2016, Dubai hosted the 20th World Land Registration Congress organized by International Property Registries Association (IPRA-CINDER) and Dubai Land Department. Dubai received the honor of hosting the event based on three main criteria: transparency, investor confidence and legal protection of investors' rights. The event garnered 500 guests representing more than 50 countries and 50 expert speakers who shared their insights on 18 of the most trending topics in the real estate industry.
In December 2015, and under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister of the United Arab Emirates and Ruler of Dubai, Dubai Land Department launched, in partnership with the United Nations Environmental Program (UNEP), the Dubai Sustainable Cities Summit (DSCS) - a leading global event to discuss sustainability in the urban environment and the future of smart cities, in presence of 30 international speakers and 500 dignitaries, government leaders, business executives and industry professionals.
Dubai Land Department has received many recognitions, the most prominent of which was the recent Silver category from "Investors in People", making the department one of the first government entities to receive such an acclaimed certificate. DLD was also the recipient of two awards for the category of 'Innovative Leader' and 'Creative Idea' from the Dubai Government Excellence Programme, in addition to the "Hamdan bin Mohammed Award for Smart Government" under the category of "Best New Government Service" for "e-Mart", and collected two major accolades from "e-Government Excellence Awards" in recognition of its advanced electronic and social media services for customers. Two additional prestigious awards were won in 2015 from "Ideas Arabia" for the Idea of the Year Competition, in the Technology category for Ejari programme, and the Productivity category for Dubai Real Estate Institute (DREI). With another award from "The International Stevies" the Silver category for "Best New Product or Service of the Year - Consumer Services" (New Service Initial Resale Registration Process), as well as a Guinness World Record for the largest sticky notes mosaic for Autism.
Dubai Land Department has also received the 'Dubai Award for Excellence in Government Performance' under the category of 'The Best Government Department', and first place in 'Customers Satisfaction' for four consecutive years, along with 'Employee Satisfaction' for the dedication of the team and diligence of its members in providing superior service to customers, which earned the Land Department's reputation both locally and regionally.
Dubai Land Department has achieved top ranking in the following indexes and reports:
Dubai Land Department is the first department in the Gulf region to become member of many worldwide organisations. The department has further added to its achievements the ISO Global Certificate 9001:2008 (Quality Management System) and ISO Global Certificate ISO 20000-1:2011 (Service management system requirements) and OHSAS 18001:2007 (Occupational Health and Safety) a certificate of environmental regulations and occupational health and safety.
Real Estate Registration:
The land registry system documents and retains land rights, and is composed of four sub-systems operating under one umbrella: Registry, the initial registry, trust accounts, and prove the rights of property owners. The system aims to unify all systems and integration services within a single system, supported by the latest technology compatible with international standards.
Real Estate Regulation:
The regulatory arm of the Land Department, where the department sets legislations to regulate the relationship between all contracting parties and organises the exchange process of properties. The department provides many services to clients in Dubai extending to its role in planning, organising and evaluating operations related to real estate licenses, and the organisation and development of real estate activities, as well as a commitment to monitor projects financially and technically, in order to protect investors.
Real Estate Investment Management & Promotion Center
The investment arm that seeks to support national and international real estate investment companies, and develop the real estate investment environment and motivate traffic through the promotion of direct and long-term investments. Also plays an active role in promoting a stable and secure environment, while contributing to the building of a green economy to achieve sustainable development.
Dubai Real Estate Institute:
The educational arm of the department that works to educate, train and raise awareness of the real estate market to investors, in order to increase their knowledge and raise the level of their performance. The Institute seeks to contribute to the development of the real estate sector and develop the skills of its workers in order to achieve sustainable development and raise awareness of the sector among all investors, owners and tenants, and to encourage citizens to increase their participation in real estate activities.
Dubai Rental Dispute Settlement Center:
The new Rental Dispute Settlement Centre will employ new methods with flexible mechanisms characterized by speed and efficiency. They will facilitate greater accuracy, impartiality and transparency when dealing with settlement issues and matters relating to Dubai's real estate market.
Emirates Real Estate Solutions
The technical arm of Dubai Land Department works to find solutions to the e-real estate market based on real estate expertise in the registration at DLD and RERA, and has made more than 300 transactions of the best organization practices in real estate regulation and registration. It was established in 2008 as part of a government initiative from Emaratech group companies to assist and facilitate the real estate business community.
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